By Keith Gardner, UNFCE Lean Six Sigma Instructor
Many companies suffer from a chronic inability to successfully implement and sustain organization-wide initiatives. They lurch from program to program in an effort to generate results, but the results never come. This "flavor of the month" strategy saps morale and creates a distrust of other new programs as everyone believes that they too will be forgotten shortly only to be followed by another short-lived program...again.
The problem is often not that the initiatives themselves are ill conceived. Rather it is how they are implemented. Successful implementation of any organizational initiative requires that three key areas be addressed - culture, strategy and tools.